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Customer Survey
Client Satisfaction Survey Form
Please rate the services you have received from HRG Ghana, to help us serve you better.
Your details:
Client's Name:
Company Name:
Telephone:
E-mail Address:
The travel Consultant offered a minimum of 3 alternative options to choose from, including the best price available for the routing.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Accuracy and attention was paid to all details, including the availability of the ticket at the agreed time.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Prompt, friendly and courteous services, whether by phone or face to face.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Flexible accessibility of the services (0.8:30hrs - 17:00hrs office hours).
No Comment
Not Satisfied
Satisfied
Very Satisfied
Flexible accessibility of the services, after hours service when necessary.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Provision of relevant travel information and knowledge.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Prompt and effective handling of crisis and complaints.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Immigration and Visa Protocal Services.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Airport Meet and Greet.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Car Rental and Hotel Reservations.
No Comment
Not Satisfied
Satisfied
Very Satisfied
Do you have any additional comments?
Comments: